Privacy Policy

Last updated:

Introduction

At divisionrealtrue, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our video editing, animation, and visual effects services.

Information We Collect

When you contact divisionrealtrue or use our services, we may collect the following information:

  • Name and contact information
  • Email address
  • Message content and project details
  • Website usage data and analytics

How We Use Your Information

We use the information collected to:

  • Provide and improve our video editing and animation services
  • Respond to your inquiries and communicate about projects
  • Send newsletter updates if you have subscribed
  • Analyze website usage to improve user experience

Legal Basis for Data Processing

We process your personal data based on the following legal grounds under GDPR and applicable data protection laws:

  • Consent: When you provide explicit consent, such as subscribing to our newsletter or accepting cookies
  • Contract: To fulfill our contractual obligations when you engage our video editing or animation services
  • Legitimate Interests: For website analytics, security, and improving our services, where such processing does not override your rights and freedoms
  • Legal Obligation: When required by law or to comply with legal processes

Data Protection

Divisionrealtrue implements appropriate security measures to protect your personal information. We do not sell or share your data with third parties without your consent, except as required by law.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States. When we transfer data internationally, we ensure appropriate safeguards are in place:

  • We use standard contractual clauses approved by relevant data protection authorities
  • We rely on adequacy decisions where applicable
  • We implement technical and organizational security measures to protect data during transfer
  • Third-party service providers are required to comply with applicable data protection laws

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

  • Contact information and project details: Retained for the duration of our business relationship and up to 3 years after project completion for record-keeping purposes
  • Newsletter subscription data: Retained until you unsubscribe or request deletion
  • Website analytics data: Retained for up to 26 months in accordance with Google Analytics retention policies
  • Legal and regulatory requirements: Some data may be retained longer if required by applicable laws or for legal proceedings

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

Your Rights

You have the following rights regarding your personal information:

  • Right of Access: You can request access to your personal information and receive a copy of the data we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete personal information
  • Right to Erasure: You can request deletion of your personal information when it is no longer necessary or you withdraw consent
  • Right to Restriction of Processing: You can request that we limit how we use your personal information in certain circumstances
  • Right to Data Portability: You can request to receive your personal information in a structured, commonly used format and transmit it to another controller
  • Right to Object: You can object to processing of your personal information based on legitimate interests
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw consent at any time
  • Right to Opt-out: You can opt-out of marketing communications at any time

To exercise any of these rights, please contact us at admin@divisionrealtrue.world. We will respond to your request within 30 days.

Use of Third-Party Services

We use third-party services that may process your personal information. Below is a detailed description of these services:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, browser type, pages visited, time spent on pages, and referring websites. This data helps us understand how visitors use our site and improve our services. Google Analytics uses cookies and similar technologies. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences. For more information, visit Google's Privacy Policy.

Google Maps API

We use Google Maps API to display interactive maps on our contact page. When you interact with the map, Google may collect information including your IP address and location data. This information is processed according to Google's Privacy Policy. You can control location sharing through your browser settings.

Google Ads

If you visit our website through a Google Ads advertisement, Google may use conversion tracking and remarketing features. This allows us to measure the effectiveness of our advertising campaigns and show you relevant ads. Google Ads uses cookies to track conversions and create remarketing lists. You can opt-out of personalized advertising by visiting Google Ads Settings or by adjusting your cookie preferences. For more information, see Google's Privacy Policy.

Other Third-Party Services

We may also use other third-party services for website hosting, email delivery, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Transfer and Disclosure of Data to Third Parties

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share data with trusted service providers who assist in operating our website and providing services, subject to confidentiality agreements
  • Legal Requirements: We may disclose information when required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users
  • With Your Consent: We may share information with third parties when you have given explicit consent

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact divisionrealtrue at admin@divisionrealtrue.world or call +14083732716.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.